Leading Through Relationship Marketing by Richard Batterley
39.95 NZD
42.00 (4% off)
Category: Business
Provides information on relationship marketing. This book offers a logical structure, dealing with the history of relationship marketing, the why and the how. It presents a definition of relationship marketing and introduces some concepts, pulled together into a single source an integrated view of relat ...Show more
Winning the Knowledge Game by Alastair Rylatt
39.95 NZD
42.00 (4% off)
Category: Business
In Winning the Knowledge Game, Alastair Rylatt provides practical advice on the strategies, tactics and systems you need to be capable and agile in this rapidly changing business world. To help you meet this challenge he explores three key questions: How do you win the hearts and minds of people to s ...Show more
You Lead, They'LL Follow Vol 3 by D.F. Kehoe
34.95 NZD
36.00 (2% off)
Category: Business
Explains about managing people. This book contains accessible, relevant and witty leadership strategies and checklists to help with the complex task of people management. It contains material in the following areas: leadership, communications, improving performance, individual performance, facilitating ...Show more
It's Your Money So Get Paid by Alan Williams
32.95 NZD
34.00 (3% off)
Category: Business
A practical and accessible guide to credit management for Australian small businesses. This fifth edition focuses on the challenges of getting paid when a business allows credit to customers for goods and or services sold.
The the Uncertain Art of Management by Harry Onsman
39.95 NZD
42.00 (4% off)
Category: Business
Shows boards how to develop their own corporate governance charter to document best practice governance policies within the Australian legal environment. Using the findings from global research, this book offers the experiences of many boards and directors to present a model of policy documents and proc ...Show more
The Charisma Effect by Desmond Guilfoyle
34.95 NZD
36.00 (2% off)
Category: Business
Presents the techniques and models that have been shown to be key ingredients in winning the hearts and minds of individuals and groups. This book offers the concepts of form, content structure, modes of delivery, and self-design, and presents these techniques as a set of learnable behaviours.
Minding Her Own Business by Gloria Meltzer
34.95 NZD
Category: Business
Presents a collection of behind the scenes interviews with the female founders and directors of a number of successful small businesses in Australia. Each interview explores elements that foster good business practices and discovers how women in business frequently have a very different experience to me ...Show more
Enemy Within by Richard W. Buchanan
35.95 NZD
37.00 (2% off)
Category: Business
Adopting the approach that great customer service will follow when employees can identify what is in it for them, this book outlines a step-by-step system that addresses almost all the key areas of an organisation's operations. It also explains how to improve then and end actions that self-destruct cust ...Show more
Hot Marketing, Cool Profits by Roger Brooksbank
29.95 NZD
Category: Business
This is a comprehensive toolkit of practical sales and marketing ideas for growing any small business.
Mathematics of Finance by D. Knox
66.95 NZD
77.95 (14% off)
Category: Business
An introduction to the study of financial mathematics in its own right or as a supplement to a business finance text, the second edition of this Australian text has been thoroughly revised and updated. It assumes minimal prerequisite knowledge.
Basic Training for Trainers by Gary Kroehnert
39.95 NZD
42.00 (4% off)
Category: Business
This title is a standard reference on training with an established reputation amongst trainers, human resource managers and managers. Covering all the core principles of training, this revised edition is accessible and fun, and offers insights into achieving success in the constantly changing workplace. ...Show more