JOY DOHR, PhD, is Professor Emeritus at the University of Wisconsin, Madison, where she also was chair of design studies and an associate dean of academic affairs. Dohr presents, writes, and consults on interior design education at graduate and undergraduate levels. She is past president and a Fellow of the Interior Design Educators Council, and has served on the boards of CIDA, the IIDA Foundation, and InformeDesign, among others. She is a recipient of numerous awards recognizing leadership and excellence in design education. MARGARET PORTILLO, PhD, is Research Foundation Professor and Chair of the Department of Interior Design at the University of Florida in Gainesville. Portillo is Editor in Chief of the Journal of Interior Design (JID). As guest editor for a special issue of the journal, she helped introduce the JID readership to the potential of narrative inquiry in the field of interior design. As chair of the FIDER Research Council, Portillo spearheaded a major study exploring creativity, leadership, and technology strategies vis-a-vis narratives of designers, clients, and key stakeholders. She is a member of the Interior Design Educators Council and has served on the CIDA Standards Committee. Dr. Portillo is the author of Color Planning for Interiors, published by Wiley.

Preface ix Acknowledgments xv List of Narratives xvii Chapter 1 Introduction to Design Engagement 1 A Starting Point 1 Design Engagement Framework 4 Design Engagement as Relational Explained Further 8 From Framework to Markers of Impact 9 Schools of Thought 16 Looking Back ... Looking Forward 20 Summary 21 Chapter 2 Why Narrative Inquiry? 27 Arriving at Narrative 27 Defining Narrative Inquiry 29 Guiding Narrative Structure 30 Holistic Systems Approach 32 Supporting Evidence-Based Design 35 Premises of Design Narratives 37 Types of Design Narratives 39 Anecdotal Stories 40 Initiating Narratives 42 Research Narratives 44 Visual Communication Narratives 48 Narrative Inquiry for Design Learning, Research, and Practice 52 Summary 53 Chapter 3 Impact Marker: Process of Engagement 57 Engaging the Self 66 Ways of Seeing 66 Ways of Design Thinking 67 Creative Thinking 67 Critical Thinking 69 Consequential Thinking 70 Visualizing, Forming, and Construction 71 Engaging as a Design Team 71 Committing to a Common Purpose 77 Mutual Accountability 79 Understanding Design Tensions 80 Summary 82 Chapter 4 Impact Marker: Contextual Civility 85 Introducing Contextual Civility 85 Related Themes from the Literature 92 Security and Safety 106 Community Service, Nonprofits, and Service Learning 111 Final Thoughts on Contextual Civility 116 Summary 117 Chapter 5 Impact Marker: Empathy 121 Origins of Empathy 122 Related Themes from the Literature 137 Design Sensibilities 142 Final Thoughts on Empathy 149 Summary 150 Chapter 6 Impact Marker: Place Identity 153 Exploring Place Identity 153 Range of Authenticity 159 Vernacular Design 161 Related Themes from the Literature 163 Place Identity beyond Geographic Context 164 Exploring Historically Significant Places 168 Place Identity in Thematic Design 173 Summary 176 Chapter 7 Impact Marker: Innovation 179 Exploring Innovation 179 Related Themes from the Literature 185 Leaps and Adaptations 188 Forms of Creative Engagement 194 Individual Creativity and Innovation 196 Team Creativity and Innovation 197 Environments for Creativity and Innovation 198 Summary 203 Chapter 8 Impact Marker: Maturation 207 Origins of Design Maturation 207 Users and Public Influence 222 Developmental Issues for Beginning Designers 226 Summary 230 Chapter 9 An Epilogue Integrating Impact Markers 233 Where Do We Go from Here? 233 Summing Up Impact Markers 234 Achieving Balance while Embracing Opposites 237 Emerging Issues and Gaps 238 Summing Up Design Thinking 242 Ten Ways of Advancing the Discipline 243 Summary 245 Chapter 10 Using a Narrative Approach 249 Review of Narrative Types 250 Finding a Topic 257 Criteria for Case Selection 258 Employing Mixed Methods 259 Crafting Well-Grounded Narratives 261 Critically Engaging the Literature 264 Summary 265 Endnotes 269 Bibliography 275 Index 285