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Moments of Truth
Author(s): Jan Carlzon
The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.
Product Information
"The best book on leadership by a CEO."--John Naisbitt, author of "Megatrends
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General Fields
- :
- : HarperBusiness
- : HarperBusiness
- : 0.12
- : 01 September 1989
- : 205mm X 135mm X 11mm
- : United States
- : books
Special Fields
- : Jan Carlzon
- : Hardback
- : New edition
- : 387.7068
- : 160
