Selected as one of "PW's Top 10: Business Books." - "Publisher's Weekly" "By integrating the lessons of twelve momentous decisions with a freshly imaginative perspective, "Judgment Calls" is a foundational contribution to the art and science of decision making." - Warren Bennis, Distinguished Professor of Business Administration, University of Southern California; author, "Still Surprised: A Memoir of a Life in Leadership" How leaders and organizations approach decision-making is one of the most critical variables to succeeding. "Judgment Calls" is a must read for anyone that wants to ensure that their organization is using effective decision-making as strategic and competitive advantage. - Allan C. Golston, President, U.S. Program, Bill and Melinda Gates Foundation "Tom Davenport and Brook Manville have brilliantly written a collection of stories that provide both the proof and the guidance needed for organizations to make better decisions that depend on the skills, knowledge, and judgments of groups, rather than the oversold myth of individual heroics, which is ill suited for our ambiguous and fast-changing world." - Douglas K. Smith, coauthor, "The Wisdom of Teams and The Discipline of Teams" "Judgment Calls" illustrates how nurturing an analytics culture improves organizational judgment and translates into better outcomes. Every leader can benefit from the 'iterative, deliberative decision processes' highlighted in the case studies. Combining analytical insights and stories of collaboration among executives, engineers, marketers, partners, and customers, this book provides a winning formula for making more creative and innovative decisions." - Jim Davis, Senior Vice President and Chief Marketing Officer, SAS; coauthor, "Information Revolution: Using the Information Evolution Model to Grow Your Business" "This is a book that stands up to common sense, while breaking through the age-old image of hero decision makers.

Thomas H. Davenport is a leading management thinker and a professor at Babson College. He is the author of eleven books, including Competing on Analytics. He lives in Dover, Massachusetts, USA. Brook Manville is an independent consultant, and has previously served as CLO for Saba Software and the United Way of America. He was also formerly the chief knowledge officer at McKinsey & Company. He lives in Bethseda, Maryland, USA.