Author(s): Jon Gordon
'It's Tuesday morning and Hope walks into her office with puffy eyes, a swollen head and a broken heart. Unfortunately her company, EZ Tech, is in worse shape than she is. The fact that their computer batteries are catching on fire are the least of their problems. Employees have been posting negative comments about management on internet blogs for the world to see, the media is attacking the credibility of the company, morale is at an all time low, negativity is at an all time high and the stock price is falling faster than the Titanic. As head of Human Resources, Hope is charged with finding a solution to overcome the biggest challenge in her company's history. In the process of battling her own adversity she discovers 'The No Complaining Rule' and other positive ways to save her company and herself from ruin'. In the spirit of his international best selling book, "The Energy Bus", Jon Gordon once again shares an inspiring and enlightening story that reveals a powerful way to tackle the biggest problem in business and life today...negativity. It costs organizations billions of dollars and impacts the morale, productivity and health of individuals and teams.
A story about Positive Ways to Turn Complaints into Solutions, Innovations, and Success Every complaint represents an opportunity to turn something negative into a positive! "Excuses always come from the losing locker room. In Jon Gordon's book The No Complaining Rule, he provides the winning edge."-Coach Lou Holtz "In a world in which so many, it seems, focus on the glass as half empty, Jon Gordon sets out a clear blueprint in The No Complaining Rule to help each of us better ourselves. His approach will cut negativity and can impact our workplaces and our families, and help us carve out more productive, lower-stress environments."-Nathan Whitaker coauthor of Quiet Strength(with Tony Dungy) "Complaining is one of the biggest problems in business today. It undermines the effectiveness of a team and organization, leading to contempt and an inability to adapt and change. In The No Complaining Rule, Jon Gordon offers the antidote."-Ken Fisher, CEO of Fisher Investments, Forbes columnist, author of The Only Three Questions That Count
Acknowledgments.Author's Note.Introduction.1. Hope.2. On Fire.3. Morale.4. The Phone Call.5. The Real Problem.6. Traffic.7. The Talk.8. The Cost of Negativity.9. It Could Be Worse.10. Cancer.11. The Positive Road.12. The Complaining Fast.13. Three No Complaining Tools.14. No News Is Good News.15. Fundamentals of Prosperity.16. The Bloggers.17. The Yard Guy.18. Friday.19. The Meeting.20. Positive Principles.21. Questions.22. More Traffic.23. Sunday.24. Monday.25. Hope Shares the No Complaining Rule.26. The Rollout.27. Play to Win.28. Hope Receives the News.29. Six Months Later.30. It's All Good.31. No Complaining Rule Action Plan.No Complaining Week.Personal Action Plan.Are you a Complainer? Assessment.www.NoComplaining Rule.com Web Site.Information.Is Your Organization Positive or Negative?Also by Jon Gordon...Seminar Information.Index.